■ Working alongside case managers & treating clinicians
I'm Rob McLellan, BSc (Hons), GMBPsS — founder of Optimatter and a self-employed rehabilitation therapy assistant supporting people with neurological injury and mental health needs in the community. Working under the direction of each client's treating clinicians, I help put their rehabilitation plans into practice, and keep clear, detailed session records your team can act on.

01
Community
rehabilitation support
For referrers
Whether you're commissioning a rehabilitation package or coordinating care across a wider clinical team, here's what to expect from working together. Clinical assessment, diagnosis and treatment planning stay with the treating clinicians; my role is to support that plan day to day.
01 / 02
02 / 02
The work
Psychologically-informed, practical support for people with acquired brain injuries and complex neurological or mental health needs — carrying out the programmes set by the treating team, reinforcing their strategies between sessions, and keeping detailed records that support MDT decision-making.
01
Structured, individualised sessions that put each client's therapy plan into practice, as set by their clinicians.
02
Practising the everyday skills recovery depends on, at the client's own pace.
03
A steady, familiar presence through the parts of recovery that aren't purely physical.
04
Helping clients and families put the information and strategies from the treating team into everyday use.
05
Supporting the goals agreed by the client and treating team, and reporting progress back to the MDT.
06
Practising recovery in the real settings clients are working to return to.
07
Rebuilding confidence through practical, MDT-led tasks built around each client's interests — from building, decorating and assembly projects to vehicle maintenance and mechanics.
In practice
Working directly with clients on routines, emotional regulation, behavioural stability and independence in daily living — reinforcing the evidence-based strategies set by their treating clinicians, such as graded exposure, CBT-informed techniques and goal-oriented programmes.
01
Putting clinician-designed plans into practice between their sessions, within the scope they set and with regular feedback to them.
02
Reinforcing the treating team's guidance so families feel confident supporting their relative day to day.
03
Following agreed risk plans, maintaining professional boundaries, and noticing changes in behaviour, fatigue or presentation — escalating concerns promptly to the treating team and case manager.
04
Detailed session records that capture observations — such as fatigue — alongside progress, giving the treating team and case manager clear information to inform their decisions.
05
A consistent point within the client's support network — modelling good practice for support workers, reinforcing agreed approaches, and helping maintain continuity across disciplines.
06
A psychology degree and graduate BPS membership inform how I support clients, alongside safeguarding training and clear professional boundaries.
Experience
Experience supporting people through neurological and mental health rehabilitation, including degenerative and acquired neurological conditions such as traumatic and perinatal brain injury, alongside language and communication difficulties, memory impairment and rarer neuropsychological presentations.
Alongside my own practice, I've worked as an Assistant Case Manager, an Occupational Therapy Assistant and a Psychology Assistant, so I understand what each part of the team needs from the person supporting the client day to day. I work within multidisciplinary pathways led by occupational therapists, psychologists, speech and language therapists and physiotherapists, keeping detailed session notes and progress records that evidence client progress.
“Recognised for strong rapport-building, analytical thinking and person-centred support — and for reports that are thorough, precise and grasp the detail of each interaction.”
2021
Optimatter founded
BSc · GMBPsS
Psychology graduate, BPS member
Greater Manchester
2-hour working radius
Records · Progress · Escalation
Clear reporting to the treating team
Feedback
Feedback from the clients, families and professionals I work alongside. Names are withheld to protect client confidentiality, and feedback is shared with permission.
Rob helps me stay focused and makes tasks feel manageable.
We've noticed steady improvements since Rob became involved, and communication has been clear throughout.
Rob's reporting is concise, clinically aligned, and reliably informs MDT decision-making.
Rob provides consistent, structured support that directly contributes to the client's functional progress.
Rob reinforces communication strategies effectively, which supports the client's confidence in everyday interactions.
Rob encourages safe participation in mobility work and shows good awareness of the client's physical limits.
Professional history
2021 – Present
Founder & Self-employed Rehabilitation Therapy Assistant
Optimatter · long-term practice
2025 – 2026
Psychology Assistant
Neuropsychology service
2024 – 2025
Occupational Therapy Assistant
Community occupational therapy
2022 – 2024
Assistant Case Manager
Case management
Oct 2020 – Jun 2021
SEN Teaching Assistant
Education setting
Systems thinking
Alongside rehabilitation support, I've helped develop technical resources for rehab teams — bespoke apps, a digitised neuropsychological test for clinician use, and a proposed digital care ecosystem designed to close the gaps in medication safety, handovers and family visibility that generic tools leave behind.
Custom digital tools built around individual clients' routines and goals, helping them and their support teams follow the plan set by the treating clinicians.
Helped develop a digital version of a neuropsychological test, for administration and interpretation by qualified clinicians.
Clear routines, guided tasks, a structured medication workflow and incident reporting — accessible even without internet, on every shift.
A dynamic, always-updated profile of routines, risks, triggers, preferences and emergency protocols — one source of truth in place of scattered notes.
Real-time visibility of care delivery, schedules, logs and updates, with role-based access for carers, therapists, managers and families.
Data protection, access control and encrypted communication designed into the core of the system, not bolted on.
Connected practice
Breadth of experience
Standards & assurance
CV, insurance certificate, DBS certificate, training credentials and terms of business are available on request.
Start a conversation
If you feel I could support a client on your caseload, get in touch to discuss a referral. You can also email to request my CV, insurance and DBS documentation.